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Refund and Returns Policy

Overview

Please read our refund and returns policy. 

Services

We cannot offer refund or exchange on fully completed treatment services.

Gift Cards

We cannot offer refund or exchange gifts cards and cannot honour expired gift cards or vouchers. Gift cards are not redeemable for cash. 

Tickets/ Events

Tickets purchased for wellness workshops, events or retreats may be transferred to another person who wishes to attend in your place. Original ticket holders must contact Hum Healing Hive to arrange a name transfer to ensure the new ticket holder is properly registered to attend the event. 

Tickets cannot be refunded or transferred to a future dated event. 

Shop Items

Customers may be eligible for a return, if the item must be unused and in the same condition that you received it. It must also be in the original unbroken packaging.

To complete your return, we require a receipt or proof of purchase.